1. Introduction
AIByte Hub ("we," "our," or "us") is a B2B software development agency committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at aibytehub.com or engage with our services.
By using our website or services, you agree to the practices described in this policy. If you do not agree with the terms, please discontinue use of our website and services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you interact with us, including:
- Contact Form Submissions: Name, email address, phone number, company name, and message content submitted through our contact forms.
- Consultation Scheduling: Information provided when scheduling consultations through our integrated Calendly booking system, including name, email, and scheduling preferences.
- Email Communications: Information shared when you contact us directly via email at contact@aibytehub.com.
- Project Inquiries: Details about your business needs, project requirements, and budget shared during consultations.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically:
- Analytics Data: We use Vercel Analytics to collect anonymized usage data including page views, referral sources, browser type, device type, and general geographic location. Vercel Analytics is privacy-focused and does not use cookies for tracking.
- Log Data: Server logs may record your IP address, browser type, operating system, referring URLs, and pages visited.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To schedule and conduct consultations about our services.
- To prepare and deliver project proposals and estimates.
- To fulfill contractual obligations for engaged projects.
- To improve our website performance, user experience, and services.
- To analyze website traffic patterns and usage trends.
- To comply with legal obligations and protect our rights.
4. Cookies and Tracking Technologies
Our website uses minimal cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality such as session management and security.
- Analytics: Vercel Analytics provides privacy-friendly analytics without relying on traditional tracking cookies.
- Third-Party Embeds:When you interact with embedded Calendly scheduling widgets, Calendly may set its own cookies subject to Calendly's privacy policy.
You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
5. Third-Party Services
We use the following third-party services that may process your data:
- Calendly: For scheduling consultations and meetings. Calendly processes your name, email, and scheduling data in accordance with its own privacy policy.
- Vercel: Our website is hosted on Vercel, which provides hosting infrastructure and analytics services. Vercel processes server logs and analytics data per its privacy policy.
We do not sell, trade, or rent your personal information to third parties. We only share data with third-party services as necessary to operate our website and deliver our services.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: Retained for up to 2 years after your last interaction with us.
- Project-related data: Retained for the duration of the project and up to 5 years after project completion for legal and contractual purposes.
- Analytics data: Aggregated and anonymized analytics data may be retained indefinitely.
- Email communications: Retained for up to 3 years unless a longer retention period is required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Restriction: Request that we restrict processing of your data under certain circumstances.
- Portability: Request a copy of your data in a portable format.
- Objection: Object to processing of your data for certain purposes.
To exercise any of these rights, please contact us at privacy@aibytehub.com. We will respond to your request within 30 days.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@aibytehub.com
- Phone: +1 (332) 285-5373
- Address: 15 Beekman Street, New York City, NY, 10038, USA
- Website: aibytehub.com
- Company: AIByte Hub
